Gift Card Terms & Conditions

These terms and conditions tell you about the legal terms and conditions which apply to your purchase and use of digital COLORON Gift Cards.


1. General Terms

  1. Purchase or use of this COLORON Gift Card constitutes acceptance of these terms and conditions. COLORON reserves the right to update and change the terms and conditions of our COLORON Gift Cards at any time. This does not affect your legal rights. It is your responsibility to check these Gift Card terms from time to time to ensure you are aware of any changes which may have been made. COLORON maintains the right to cancel the card in its sole discretion in situations where it is deemed necessary to do so (such as to comply with applicable laws or as a result of circumstances beyond its control).
  2. These Gift Card terms apply only to gift cards purchased online through the COLORON website (coloron.eu). For Gift Cards purchased online, COLORON will provide you with specific denominations to choose from.
  3. The value of your COLORON Gift Card can only be redeemed online at coloron.eu provided the Gift Card is redeemed within the redemption period (For our Hungarian gift card terms and conditions, please visit coloron.eu/ajandekkartya-szabalyzat).
  4. You may use your COLORON Gift Card outside of the country it was purchased in, but only for purchases made in the same currency as the Gift Card was purchased in. By way of example, you can purchase a €100 Gift Card in Germany but use it for an order made with a shipping address in France, as long as the currency is the same (EUR).
  5. The Gift Card balance cannot be exchanged for cash or redeemed against the purchase of another card. 
  6. You may not return or cancel your COLORON Gift Card after it has been received. 

2. Validity

  1. Your COLORON Gift Card is valid for a period of one (1) year from the date of activation (which is the date of dispatch of your order) following which they expire automatically. A Gift Card cannot be used after the expiry date and any remaining balance will be removed and the card will become invalid and no longer available for use. We have no obligation to remind or inform you of a gift card’s expiry and it is your sole responsibility to ensure that the Gift Card is used in full prior to expiry.
  2. A Gift Card expires automatically once its balance has been exhausted. A Gift Card cannot be topped up with additional funds.
  3. Gift Cards may be used to pay for the whole or any part of an online order.
  4. Only one gift card may be used per online order.

3. Lost, Stolen, Damaged

  1. You are solely responsible for the safe keeping and security of your Gift Card following delivery. In cases where your COLORON Gift Card is lost or stolen, COLORON is unable to replace or reimburse the remaining balance on a card. COLORON cannot be held responsible for the any balance lost on a COLORON Gift Card as a result of theft or fraud. 

4. Data Protection

  1. Personal data relating to your purchase or use of a Gift Card will be used in accordance with current applicable data protection and privacy legislation and our privacy policy which can be found at: coloron.eu/privacy_policy

5. How To Use

  1. PURCHASING A GIFT CARD: Select a Gift Card amount and complete the online form. Include your name, email address, the recipient’s name and add an optional message. You can also select a design for your Gift Card. The virtual Gift Card will be sent to the email address provided once your order has been approved. You will also receive an order confirmation e-mail.
  2. HOW TO REDEEM: Enter the code on your Gift Card during checkout and the total of the card will be deducted from your order as payment.
  3. If the total order amount exceeds your Gift Card, you will need to pay the outstanding balance using a debit or credit card. 
  4. If your Gift Card exceeds the total amount of your order, the remaining balance of your Gift Card cannot be redeemed.

6. Coloron Gift Card Customer Service

  1.  If you need assistance with any aspect of your purchase, ownership, or use of your Gift Card, please contact Customer Support. Please refer to your order number, or be ready to supply your e-mail address.